UK GDPR Privacy Policy | Fast 3D Renders

This policy applies to visitors and clients located in the United Kingdom. It supplements our general Privacy Policy and explains how we handle personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Fast 3D Renders is the data controller for the personal information collected through this website. The supervisory authority in the United Kingdom is the Information Commissioner's Office (ICO).

Personal data we process

Contact data: name, email address, phone number, billing address.
Project data: plans, drawings, photos, references and any material you upload for the rendering job.
Transaction data: order details, payment information and correspondence related to the purchase.
Usage data: IP address, browser type, pages visited, visit duration and device identifiers.

Legal basis for processing

We process your personal data under the following UK GDPR bases:

Contract (Article 6(1)(b)) — to deliver the 3D rendering service you ordered and to manage payment and delivery.
Legitimate interests (Article 6(1)(f)) — to improve our service, prevent fraud and respond to your enquiries.
Consent (Article 6(1)(a)) — for marketing newsletters and for non-essential cookies.
Legal obligation (Article 6(1)(c)) — to comply with tax, accounting and consumer protection requirements.

Your rights under UK law

Right of access — request a copy of the data we hold about you.
Right to rectification — ask us to correct inaccurate or incomplete data.
Right to erasure — ask us to delete your data where there is no lawful reason to keep it.
Right to restrict processing — pause the use of your data in specific circumstances.
Right to data portability — receive your data in a structured, machine-readable format.
Right to object — object to processing based on legitimate interests or to direct marketing.
Right to withdraw consent — at any time, without affecting the lawfulness of processing before withdrawal.

Requests are free of charge and we respond within one month. To exercise a right, email [email protected]. We may ask you to verify your identity first.

International transfers

Our company is based in the Dominican Republic, so data collected through this website may be transferred outside the UK. When we transfer personal data outside the UK, we rely on the UK government's transfer safeguards and require our service providers to apply equivalent levels of protection.

We only share data with the providers needed to run the business: our hosting and file storage provider, our e-commerce platform and our payment processors.

Retention

We keep project files available for download for one (1) year after final delivery, as described in our Delivery Policy. Order and accounting records are kept for the period required by law. Contact data is kept while the account is active or while a project is in progress.

Security

We use access controls, private download links and commercially accepted safeguards to protect your data. No method of transmission over the internet is completely secure. If a personal data breach occurs that is likely to result in a risk to your rights and freedoms, we will notify the ICO and affected users within 72 hours where required by the UK GDPR.

Complaints

If you believe we have mishandled your personal data, you can contact us first at [email protected]. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.